For clinic owners
Your front desk should not be a reminder-calling machine.
We build and run the automation behind allied health clinics, connecting what your practice already uses rather than asking your team to learn something new.
- Built for
- Chiropractic and physio
- Works with
- Jane, Cliniko and legacy systems
- Based in
- Toronto, Ontario
The leaks
A patient in pain called your clinic today
Nobody answered. They called the clinic down the street instead. You will never know it happened, and it will not show up anywhere in your reporting.
The missed call
Calls land while the front desk is with a patient. Most practices have nothing that catches the ones that go unanswered.
The empty chair
Every no-show is a patient you already paid to acquire. Most clinics still chase these by hand, when someone remembers.
The front desk
Skilled staff spending their afternoon on reminder calls is the most expensive automation gap in the building.
Case study
We have already built this for a clinic like yours
A Toronto chiropractic practice was running on a desktop scheduler two decades old. Every agency they spoke to wanted to rip it out. Their team did not want that, and they were right to resist it.
- We connected the legacy desktop scheduler to a modern CRM, in real time
- Layered an automated reminder sequence on top
- Replaced paper intake with digital forms
- Built a reporting dashboard that gave the practice its first real view of its own data
A Natural Path To Health, North York. Site and systems built by MoFluent.
The guarantee
Measured against your own baseline, not our adjectives
We agree your current missed-call and no-show rates in week one, before any work begins. Then we track every rescued call and prevented no-show for 30 days from go-live. If those numbers do not show a measurable improvement against that baseline, you get a full refund.
The baseline has to be agreed and captured before work starts. That is what makes the guarantee mean something rather than being a slogan.
How it runs
Three steps, thirty days
Free leak audit
A call through how the practice runs today. We find where calls, enquiries and appointments are going missing, and agree the baseline.
Built in seven days
We connect and configure around your existing tools. We are not writing software from scratch, which is what makes the timeline realistic.
Tracked for thirty
Reporting against the baseline we agreed, so you can see what the system actually caught.
Questions
The ones clinic owners actually ask
Don't I already have this with my booking software?
Most booking software reminds patients about visits they have already scheduled. We catch the calls that never became a booking at all, the ones where a patient rang, got no answer, and moved on. We also build and manage the whole system around your existing tools, rather than handing you another app to configure yourself.
Will this work with my practice management software?
Yes. Connecting existing and legacy systems is the specific thing we are good at, including Jane, Cliniko and older desktop software. The clinic case study above ran on a scheduler two decades old.
Do I need to switch tools?
No. We connect what you already use. If your team likes the system they have, it stays.
How much time does this take from my staff?
Minimal. We build it, your team uses it. The point of the exercise is to give the front desk time back, not to hand them a project.
What if it doesn't work?
Full refund, measured against the baseline we tracked in week one. See the guarantee above for how the baseline gets agreed.
Why only seven days?
We are connecting and configuring systems, not building software from scratch. That is what makes the timeline realistic rather than a sales number.
Find out what your clinic is losing
Start with the free leak audit. We will map where calls and appointments are going, and agree the baseline before anything gets built.